Free U.S Shipping Over $99
info@alligatormall.com
Store Address
Alligator Mall
685 Market Street
San Francisco, CA 94105,
United States
Phone: +1 (888) 784-8872
Tuesday Wednesday Thursday 10:00am -5:00pm. Friday Saturday Sunday Monday Closed.





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Purchases 323-891-6484 (Text - Whatsup - Call )
Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a. Prepaid return labels are available.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience the exceptional craftsmanship of the Zelli Marco, a beautiful lace-up chukka boot designed for versatile, year-round style. Crafted by Zelli Italia, this boot features a distinctive genuine ostrich quill upper that offers a unique and sophisticated texture. Its timeless silhouette makes it a perfect choice for a wide range of occasions, from casual outings to semi-dress events, ensuring you always make a refined statement.
Engineered for lasting comfort, the Marco boot is built with premium components. The interior features a soft calfskin leather lining for a smooth, comfortable fit throughout the day. A padded collar provides gentle cushioning around the ankle, while the durable Vibram rubber sole offers reliable support and traction. These carefully selected details combine to create a boot that is as comfortable as it is elegant.
Sizing Note: This style can run large for some customers. We recommend considering a half size down from your normal size to achieve the best possible fit.
Your satisfaction is our top priority. We offer a on all retail purchases.
Weβre committed to making your return process as smooth and hassle-free as possible.
Email: info@alligatormall.com
Phone: 888-784-8872
At Alligator Mall, we're committed to ensuring that your experience with us is smooth and enjoyableβfrom browsing our collection to receiving your order at your doorstep. This Shipping Policy outlines our shipping practices, including methods, costs, and delivery times. If you have any questions, please contact us at info@alligatormall.com.
Standard Shipping: We offer free standard shipping on all orders over $99 within the continental United States. Standard shipping typically takes 3β5 business days
Expedited Shipping: Expedited shipping options are available at an additional cost. Please refer to the checkout page for available rates based on your order and location.
International Shipping: We also ship internationally. Shipping costs vary by destination and package weight. International orders do not qualify for free shipping. Customers are responsible for any customs, duties, or taxes imposed by their country.
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on weekends or holidays will be processed on the next business day. Processing time is typically 1β2 business days. During peak seasons or sales, processing times may be longer.
Delivery times are estimated and commence from the date of shipping, not the order date. Delivery delays may occasionally occur due to unforeseen circumstances. We will do our best to keep you updated on your shipmentβs status.
Once your order has shipped, youβll receive a confirmation email with a tracking number. Use this number to check delivery status on the carrierβs website.
Alligator Mall is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim. Save all packaging materials and damaged goods before filing.
International orders may be subject to customs clearance procedures, which can delay delivery. Alligator Mall is not responsible for customs or taxes applied to your order. All related fees (tariffs, taxes, etc.) are the responsibility of the customer.
We begin processing orders as soon as they are placed and cannot change the shipping address once processing begins. Please ensure your address is correct at checkout.
Email: info@alligatormall.com
Address: Alligator Mall, 11517 Santa Monica Boulevard, Los Angeles, California 90025, United States
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